The Orienta Services are based on quality and ethics policies, and for this reason the Group has obtained the following Certifications: ISO 9001: 2015 and SA8000: 2014.

The ISO 9001:2015 certification is an international model of management that, through a series of requirements, proposes to ensure a high level of quality.

These requirements are expressed in Orienta through a policy based on:

• Instructions and common rules
• Transparency
• Seriousness
• Commitment
• Compliance with the law
• Sense of responsibility
• Customer satisfaction

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Certification SA8000: 2014, where SA stands for Social Accountability, identifies an international standard certification drawn up by CEPAA (Council of Economic Priorities Accreditation Agency) and is aimed at certifying various aspects of business management related to corporate social responsibility. The regulation permits a definition of standards verifiable by Certification Authorities.

These aspects are reflected in Orienta with the following:

• Respect for human rights;
• Respect for workers’ rights;
• Protection against the exploitation of minors;
• Guarantees of safety and health in the workplace

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Social Responsibility 231/2001)

Guaranteeing that which is stipulated by the Legislative Decree n. 231 of 2001 (with subsequent amendments), Orienta created its Code of Ethics, the contents of which are founded on the values of the company.

The Code of Ethics explicitly outlines, in a structured and operational way, the introduction of administrative/criminal liability regarding individuals in cases where employees or senior management commit a crime. Through the preparation of the code of ethics, Orienta wishes to avoid any involvement in the creation of any illegal conduct. Its observance is of fundamental importance for the reliability, efficiency and good reputation that Orienta has built, piece by piece, in more than ten years of activity on the domestic market.

All activities in Orienta must be performed in observance of the law, with honesty, integrity, in good faith and in accordance with the rights of third parties, employees, shareholders, business partners and anyone who is involved in the activities of the Company.

All those who work in Orienta, without distinction or exception, are committed to observing and enforcing these standards as part of their duties and responsibilities.

Download the Code of Ethics